StatusLink^TM Registered Users click this link.

New Users must register to gain access to the system by clicking on the Register link and then click Register User on the page that follows.

 Password Reset ~ Click on this link if you need to reset your password for accessing StatusLink^TM. On the page that opens, click on Register User. Select Reset Password on the next menu.

 Welcome to StatusLink^TM. This tool is provided as a value added service from TCC for our self funded, HRA, FlexMED_sm and BasicPlus customers as well as their providers. Using current web and database technologies the user can have secure access to:

• Claims Status
• Deductible Information
• Eligibility
• Plan Information
• ID Card Requests

If you are a fully insured customer with the Blue Value_sm or Charleston Chamber product you can get on-line access to your information through My Insurance Manager_sm at  www.southcarolinablues.com. 

Please note that the general design of StatusLink^TM may display information in a manner that appears different than information provided to you on printed documents (such as an Explanation of Benefits, a reimbursement check, or your Health Plan Documents). 

Generally StatusLink^TM is available 24/7 with  the exception  of nightly updates and occasional   maintenance.  The information available in StatusLink^TM is updated on a daily basis through an "overnight update cycle". This allows information changes (additions, modifications, deletions) made during TCC's normal operating hours to be updated into StatusLink^TM. Accordingly, the data that you see in StatusLink^TM is typically current up to the preceding business day's overnight update cycle.

FOR EXAMPLE:  If you access StatusLink^TM  on a Thursday, the data available is current as of the end of TCC's normal operating hours of the day before (Wednesday). Likewise, if you access StatusLink^TM  on a Monday, the data available is current as of the end of TCC's normal operating hours of the preceding Friday.

StatusLink^TM is simple and easy to use.  You may find it can save you a great deal of time and possibly
eliminate calls to your Human Resources Department or TCC.